We're here to service and support you
Since we’re in the business of helping companies to provide better customer support (by using our platform to crowdsource customer service), it’s important we practice what we preach.
CrowdEngineering provides support and maintenance for all releases for up to two (2) years following the initial general release. If your version is no longer “officially” supported, we are happy to assist you with any upgrade problems or issues you may be experiencing.
Our service covers:
- Problems or bugs in our products
- All major, minor and patch releases
- Configuration issues
- Understanding functions and features in our products
We will invite you to become active participants in our forums, so that we can learn more about you, interact, and get your input on priorities for new releases and desired features.
Contact our support team whenever you need us. We are here to help you.